On the Clock

Winner of the 2019 William G Bowen Award, Industrial Relations Section, Princeton University

"Guendelsberger paints a down-to-earth, accessible primer on how dehumanizing and exploitative American wage labor can be-and what can be done to change it."

"Nickled and Dimed for the Amazon age."

"Emily Guendelsberger gives a sense of just how far we are from that dream in On the Clock, a jaunty but dispiriting memoir of her work at three low-rung jobs: at a call center, a McDonald's, and an Amazon warehouse."

"Seen from Guendelsberger's point of view, America's working class is quivering in stress and fear, hurting from torn-up feet, and all covered in honey mustard. The economic miseries inflicted on working-class people are bad enough, but here Guendelsberger has identified something deeper and arguably worse...We've been brutalized, bullied, and baited into being trained work-animals and not even afforded a corresponding. No wonder our society fell apart."

"The understanding that Guendelsberger brings after struggling, even in her somewhat cosplaying way, makes On the Clock the sort of exposé Upton Sinclair would have been proud of."

"In a timely and important look at the harsh realities of the modern American workplace, journalist Emily Guendelsberger recounts her experiences doing hourly labor all over the country: at a Louisville-based Amazon warehouse, a North Carolina call center and a San Francisco McDonald's."

"Emily Guendelsberger's On the Clock is among the best of these new accounts of multibillion dollar corporations maximizing profit at the expense of their workforce. In Guendlesberger's case, there are some familiar villains-Amazon and McDonald's-along with a call center job, but what really separates this diaristic account is that it's funny. Which I suppose you have to be when you're doubleshifting in an Amazon warehouse a month before Christmas and the vending machines are stocked with painkillers and you don't even know if you'll have a job in the New Year. Haha!"

"ON THE CLOCK reads like a dystopian travelogue, the deckhand's journal from a flaming garbage barge on the shoals of late-stage capitalism. Guendelsberger's journey 'in the weeds' of low-wage America is mordantly funny, devastating and rigorous, a broadside against the exploitation of the many by the few and a warning of how easily our sociopathic economy could all come crashing down, leaving even C-suite executives to subsist on ketchup packets and worthless stock options."

"When former Onion editor Emily Guendelsberger explores how the non-college majority scrapes by, she uncovers a Darwinian hellscape where the richest man on earth munificently bestows painkillers upon his warehouse serfs, telemarketers pitch products to the newly bereaved, and the customer is always right-even when she's lobbing McNugget sauce at your head. Filled with compassion, fury, and an invigorating dose of hope, On The Clock is the laugh-till-you-cry exposé our laugh-till-you-cry nation deserves."

"ON THE CLOCK is a bracing, revealing tour through realms of the low-wage economy that remain invisible to too many Americans. Emily Guendelsberger is a compelling guide into this world, recounting her experiences in prose that is both barbed and appealing. ON THE CLOCK is the NICKEL AND DIMED for our even more harried and dehumanizing times."

"Guendelsberger can go from light-hearted to dead-serious on a dime, writing with a conversational, contemporary, and heavily footnoted bent...This clear inheritor to Barbara Ehrenreich's seminal Nickle and Dimed (2001) is bound to open eyes and change minds."

"Guendelsberger's narration is vivid, humorous, and honest; she admits to the feelings of despair, panic, and shame that these jobs frequently inspire, allowing for a more complex and complete picture of the experience. This is a riveting window into minimum-wage work and the subsistence living it engenders."

"Detailed, intelligent, and well-researched, the book provides a sobering look at the inhuman world of blue-collar work while suggesting that creation of a better world starts by connecting to others who also believe 'the status quo is cruel and ridiculous.' An eye-opening, unrelenting exposé that uncovers the brutal wages of modern global capitalism. A natural choice for fans of Nickel and Dimed."

"At turns biting, darkly funny, and infuriating, On the Clock acts as a sort of spiritual successor to Barbara Ehrenreich's seminal 2001 book Nickel and Dimed."